Focused on your needs.

At Merrill, we treat our customers like family. We provide one-on-one attention to all of our accounts and deliver on what matters most, a human connection. Our highly personalized customer service is at the core of our business. You are never treated like “just a number” and the entire Merrill team uses a customer-centric hands-on approach to solve your packaging challenges, ensure a smooth working relationship and on time orders. Merrill’s customer service is part of our “whatever it takes” philosophy and our team’s commitment to excellence and doing business with integrity.